UPS vs DHL- need info!

[Deb17]

HI!
I am getting a baby from Germany and at first she told me she was using DHL to send him and then she told me she switched to UPS because it's faster but I know there has been issues with the mail lately. Does anyone know which one is more reliable? Are there often problems with UPS or DHL?
Thanks
Deb

[Klynn17]

I would say you are safe with both of those. It’s the USPS I would be more worried about.

[georgeanne]

Those are both safe. To be honest generally speaking the USPS is faster for my needs. They all have their issues at one time or another though.

I have bought things and have had them shipped from other countries by UPS and DHL and it seems they will transfer the package to USPS for final delivery almost 99.9% of the time here now. I haven't had DHL ever deliver packages here in Arizona.

[Deb17]

Thanks!

[LovinIt_Crystal]

I purchased a doll March 6th from Germany, it was sent DHL and tracking hasn't updated since March 21st. I called DHL today and they told me it was stuck in US customs and gave me the number. I called US customs and was told they don't have information and only DHL has any information. That took 2 hours with waiting times so I plan on trying all over again tomorrow.
So, not sure if I'm unlucky or if its DHL but this is my current experience.